Privacy policy

Introduction

We inform the users of our web page (https://www.vitaenaturals.com) about our policy regarding the treatment and protection of personal data. This information is treated by Vitae Caps SAU (holder of the web page) with CIF A-45465473 and fiscal address in C/Gutenberg 356, Polígono Industrial Torrehierro, 45600, Talavera de la Reina, Toledo, Spain. 

We are committed to the security of our users’ data. Therefore, when we ask you to fill in the personal information fields necessary for your identification, we do so with the assurance that it will only be used in accordance with the terms of this document.

 

For what purpose personal data are requested?

Requesting access to our services, sending an inquiry, participating in a selection process or requesting information from the company.

  1. Requesting access to our services, sending an inquiry, participating in a selection process or requesting information from the company.
  2. Fulfillment of the contractual obligations of the company in the event that the user has decided to purchase any of our products and / or services or we have done specific work for him.
  3. Sending periodic commercial information about our products and services to users and customers who request it, including newsletters or information from third parties with whom commercial collaborations are maintained.
  4. Publication on the company’s websites and social network pages, provided that the user has previously consented to it.
  5. Transfer of data to agencies and authorities when required in accordance with legal and regulatory provisions.

 

What categories of data do we manage?

  • Identification data
  • Electronic communications metadata
  • Commercial information data: In the event that the user provides data of third parties, the user declares to have the consent of these and undertakes to transfer the information contained in this clause, exempting the company from any liability in this regard. However, we may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

 

What is the legal legitimacy for data processing?

The processing of data for the periodic sending of commercial information to users and customers who request it, is based on the consent expressly requested to carry out such processing, in accordance with current regulations.

The legitimacy for the processing of data related to the request for access to our services, sending queries, request for information or participation in our selection processes, is based on the consent of the user who sends us their data. This consent can be withdrawn at any time, although it could affect the possible communication and obstruct the processes you wish to carry out.

Persons who become followers of the company’s pages on social networks consent to the processing of their personal data in the manner established in each social network. The information they provide will not be used for purposes other than those foreseen in the social network environment. We are exonerated from any liability that may arise from the use of our profiles.

Finally, the data may be used to comply with legal obligations applicable to the company’s contractual commitments to its customers or the transfer of data to agencies and authorities.

 

What are the data retention criteria?

We only keep users’ personal data for the time necessary to carry out the purposes for which they were collected and as long as the consents granted are not revoked. Subsequently, if necessary, the information will be kept blocked for the legally established periods of time.

In the case of sending commercial communications, if the user gives us his express authorization, we will store them until he decides to withdraw his consent or oppose to it. Likewise, we will keep the data of customers who have a contractual relationship with us and receive our commercial communications, until they decide to oppose to such sending.

Images or other data published on our websites, social media pages or other media will be retained indefinitely, unless the individual decides to withdraw his or her consent.

 

To whom will your data be communicated?

  • Providers who provide us with hosting services, marketing tools and content systems or other professionals, may access the data when it is required by law or for the execution of the contracted services. The contracts we have signed with them guarantee that the data will be treated in accordance with the provisions of the legislation in force.
  • Personal information may be transferred to: the State Security Forces and Corps when there is a legal obligation; banks and financial institutions for the collection of services and public administrations, with competence in the sectors of activity, when so established by current regulations.

 

What security measures do we implement to protect your data?

We comply with all the provisions of Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD) for the processing of personal data under our responsibility. Therefore, we have implemented the technical and organizational policies established by the RGPD and we have informed our users so that they can exercise their rights.

The technical security measures that we carry out to prevent the loss, manipulation, dissemination or alteration of data are:

  • Encryption of communications between the user’s device and our servers.
  • Encryption of the information in our own servers.
  • Other measures to prevent access to user data by third parties.

 

What are your rights when you provide us with your data and how can you exercise them?

Any person has the right to know whether or not we are processing personal data concerning him/her. The user can access his/her personal data, as well as request the rectification of inaccurate data or, if necessary, request its deletion. For example, when the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the data subject may request that we limit the processing of his or her data. In this case, we will only keep them for the exercise or defense of claims. Likewise, the user may object to the processing of his or her data for reasons related to his or her particular situation. We will do so, unless there are compelling legitimate reasons and / or the exercise or defense of possible claims.

Users who wish to make use of any of these rights may contact Vitae Caps S.A.U. C/Gutenberg 356, Polígono Industrial Torrehierro, 45600, Talavera de la Reina, Toledo. or send an e-mail to info@kensingsolutions.com. We will need you to identify yourselves and specify your request, providing a photocopy of your ID card or equivalent document.

In commercial communications, including marketing communications, including the newsletters, consent may be revoked by sending an e-mail to our address: info@kensingsolutions.com, indicating in the message the phrase: “Unsubscribe from the Communications Service” or clicking on the unsubscribe link if so indicated in the e-mail message.

Finally, users may contact the Spanish Data Protection Agency and other competent public bodies for any claims arising from the processing of their personal data.

 

Changes to our Privacy Policy

Our Privacy Policy may change over time or be updated. Successive versions will be published on our website. In any case, changes to this policy that affect users will be communicated in advance so that they can accept them..

 

Acceptance and consent

The user declares that he/she has been informed about our data protection policy and consents to its treatment for the purposes expressed above. It should be noted that some of the services provided on the website may have special conditions. In such case, users will be duly informed. This Privacy Policy is updated as of 08/02/2021 (Spain). All rights reserved.

If you wish, you can also consult our Cookies Policy.